Remote hands

Your team on the ground,
wherever you need us

Expert on-site data center support across four global locations. From rack and stack to 24/7 NOC — we're your extended infrastructure team.

Request a quote View services
4
Global locations
24/7
NOC support
€60
Starting per hour (EU)
6
Core services
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Simple as 1-2-3

Tell us what you need, where you need it, and we handle the rest.

01

Submit a request

Fill out the form below with your requirements — location, service type, and timeline. Be as detailed as you need.

02

Receive a quote

We review your request and send a detailed quote within hours. Clear pricing, no surprises.

03

We get it done

Our on-site team executes the work and sends you a full report with photos and documentation.

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What we offer

Six core services available across all RootPacket locations.

Network management

Configuration, monitoring, and maintenance of your network infrastructure. Routing changes, firmware updates, and performance optimization.

Includes: BGP management, firewall rules, VLAN config, link monitoring, incident response

Rack & stack

Physical installation of servers, switches, and network equipment. Professional cabling, labeling, and power connections.

Includes: Equipment mounting, cabling, power setup, labeling, photo documentation

Hardware procurement

We source, test, and deploy the hardware you need. Servers, switches, optics, cables — delivered and installed on-site.

Includes: Vendor sourcing, pricing, delivery coordination, testing, installation

Network consultation

Expert guidance on network architecture, capacity planning, and infrastructure strategy. From initial design to migration planning.

Includes: Architecture review, capacity planning, migration strategy, vendor evaluation

IP transit reselling

Tier 1 IP transit from Cogent and Arelion, available across all locations. Flexible commit sizes with 95th percentile billing.

Includes: BGP sessions, IX peering, traffic monitoring, 24/7 NOC support

24/7 outsourced NOC

Round-the-clock network operations center monitoring. Alerting, escalation, and first-response for your infrastructure.

Includes: 24/7 monitoring, alerting, escalation procedures, incident management, monthly reports
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Straightforward hourly rates

Base rates apply to scheduled work booked at least 3 days in advance. Need someone on-site sooner? Expedited and emergency response is available at a higher rate. No hidden fees — ongoing engagements and NOC services are quoted separately.

Europe
from 60 / hour
Base rate for scheduled remote hands across our European locations, booked at least 3 days ahead. Faster response and after-hours work are available at a higher rate.

Covered locations

Amsterdam Frankfurt Stockholm
United States
from $110 / hour
Base rate for scheduled remote hands at our Ashburn, Virginia location, booked at least 3 days ahead. Faster response and after-hours work are available at a higher rate.

Covered locations

Ashburn, VA
./locations

Where we operate

On-site teams in four strategic data center markets.

Amsterdam
Netherlands
from
€60 / hr
Ashburn
United States
from
$110 / hr
Frankfurt
Germany
from
€60 / hr
Stockholm
Sweden
from
€60 / hr
./request-quote

Request a quote

Tell us what you need and we'll get back to you with a detailed quote within 24 hours.

Your details

Network management
Rack & stack
Hardware procurement
Network consultation
IP transit reselling
24/7 outsourced NOC

We typically respond within 24 hours. For urgent requests, include your phone number and we'll call you directly.

Need something custom?

From one-off installs to fully managed infrastructure — we scale with you.

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